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Returns & Refunds


We truly want you to be happy with your PARLE MOI purchase.
In case you are not, don’t worry, we ‘ve got you covered!

In the extreme rare case there is any kind of fault on our behalf, such as a faulty product, we will refund you for your purchase 100%. That’s right everything is on us! Just make sure you send us back the item, in perfect condition, exactly as received and we will take care the rest.

Please note that we make a big effort to give you the best service possible, but in the case of a none faulty product the shipping cost of returns is something we will not cover.

If you want to return an order you received, you have 14 days (from the date  delivered to you) to send back the product to us for proper inspection.

To send something back you can request a return here :
Note I: You’ll need your order number and the email address you used to place the order.
Note II: Shipping costs are non-refundable. All costs associated with returning products are your responsibility.